ef77's Privacy Policy

ef77 is a secure and reliable online betting and casino platform serving users in Bangladesh. We take our users' privacy seriously and are committed to protecting their personal information. This privacy policy explains what types of information ef77 collects, how it is used, and what rights you have regarding control of your information.

This policy applies to ef77's website, mobile version, and all related digital services. It does not apply to third-party websites or services, which should be governed by their own privacy policies.

By completing registration or using the services on the ef77 platform, you are considered to have consented to all terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact us for assistance.

ef77 may collect the following categories of information:

2.1 Information You Provide Directly

Information you voluntarily provide during registration and account management:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Documents required for identity verification (such as a copy of your national ID or passport)
• Payment-related information (such as your bKash, Nagad, Rocket, or Upay number)

2.2 Automatically Collected Information

When you use the ef77 platform, certain information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system information
• Browsing activity and log data on the website
• Session duration and page view information
• Information obtained from cookies and similar tracking technologies

2.3 Transaction-Related Information

Information related to your financial activity while using our services, such as deposit and withdrawal history, betting records, and account balance changes, is recorded.

ef77 uses the collected information for the following purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To operate betting, gaming, and other digital services smoothly.
• Financial transaction processing: To process deposits, withdrawals, and bonuses.
• Identity verification: To prevent fraud and protect accounts.
• Customer support: To resolve your issues and answer your questions.
• Legal compliance: To comply with applicable laws and regulations.
• Platform improvement: To enhance service quality and improve the user experience.
• Security assurance: To detect and prevent cybersecurity threats.

ef77 never sells your personal information to third parties. Information is shared only where it is necessary for service delivery or required to meet legal obligations.

ef77 may share your information with third parties in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with our trusted partners for payment processing, identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements and may not use the information beyond those agreements.

4.2 Legal Obligations

Information may be disclosed in response to a court order, directive from a statutory authority, or the requirements of applicable law. In such cases, we will disclose only the information that is necessary.

4.3 Fraud Prevention

Information may be shared with relevant authorities or industry-recognized organizations to detect and prevent fraud or illegal activity.

4.4 Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred to the relevant party. However, the new party will be required to maintain a level of protection consistent with this privacy policy.

ef77 has implemented industry-standard technical and administrative measures to protect your information. Our key security measures are as follows:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
• Firewall and Anti-Malware: Advanced firewall technology is used to prevent unauthorized access.
• Access Controls: Only authorized personnel may access user information for specific purposes.
• Regular Security Audits: System security is reviewed and tested on a regular basis.
• Two-Factor Authentication: An additional verification layer is used to protect accounts.

However, no method of transmitting or storing information over the internet is 100% secure. We strive for the highest level of protection, but we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

ef77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

6.1 Use of Cookies

• Essential Cookies: Required for the site to function properly, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences, such as language selection.
• Analytics Cookies: Used to analyze site usage and improve services.

6.2 Managing Cookies

You can disable cookies by changing your browser settings. However, doing so may limit some features of the site. For more information on managing cookies, please refer to your browser's help section.

ef77 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• While the account is active: All account-related information is retained.
• Legal retention obligations: Financial transaction records are retained for a specified period as required by applicable law.
• Fraud prevention: Security-related information may be retained for an extended period.
• After account closure: Data is securely deleted once applicable legal obligations have been fulfilled.

If you request that your account be closed, we will complete the process as quickly as possible; however, if legal obligations exist, some information may need to be retained for the specified period.

As a user of ef77, you have the following rights regarding your information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your information be deleted, though legal obligations may prevent this from being done in full.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to object: You may object to the use of your information for specific purposes.
• Right to data portability: You may receive your own information in a structured format.

To exercise any of the above rights, please contact our support team. We will respond to your request as quickly as possible.

ef77 is a 21+ platform. We do not knowingly collect personal information from anyone under the age of 21. Age is verified during the registration process. If we become aware that a minor's information is in our system, that account will be closed immediately and the related information will be deleted.

If you believe a minor has registered on our platform, please notify our support team immediately.

ef77 may use servers located in various countries to provide its services. In such cases, your information may be transferred internationally. We ensure that regardless of where the information is transferred, the protection standards described in this privacy policy are maintained.

Applicable legal safeguards for international data transfers, such as standard contractual clauses or equivalent protection frameworks, are followed.

The ef77 website is integrated with third-party payment gateways such as bKash, Nagad, Rocket, and Upay. These providers have their own privacy policies, which will apply when you use their services.

ef77 is not responsible for the privacy practices of third-party websites or services. We recommend reading the privacy policy of any third-party service before using it.

ef77 may update this privacy policy from time to time. For significant changes, registered users will be notified by email and a notice will be displayed on the site. Continued use of the site after any changes will be considered acceptance of the updated policy.

The date of the most recent update will be noted at the top of this page. We recommend checking this page regularly so you remain informed of the latest policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week.